Need to know

Our Products and Services are owned and operated by The Mind Matters Ltd (“Company”, “we”, or “us”). The term “you” refers to any purchaser and/or user of any of our Products and Services. These Terms and Conditions (“Terms and Conditions”) state how you may use our Products, Services, Materials, and Content. Please read these Terms and Conditions carefully. We reserve the right to change these Terms and Conditions from time to time. By using any of our Products and Services you are agreeing to the Terms and Conditions as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms and Conditions, please do not use our Products and Services. These Terms and Conditions require the use of arbitration on an individual basis to resolve disputes, rather than jury trials, and limit the remedies available to you in the event of a dispute. You fully understand and agree that by enrolling in, purchasing, and/or using any of our Products, Services, and Materials, you are waiving certain legal rights and you are voluntarily agreeing to do so. Our Products and Services relate solely to Rapid Transformational Therapy (RTT) sessions, programs, and related educational materials.

 

INTELLECTUAL PROPERTY

Our Products, Services, and Materials are our property and/or our affiliates’ or licensors’ and are protected by copyright, trademark, and other intellectual property laws. The content in our Products, Services, and Materials is solely owned by or licensed to us unless otherwise indicated. This content includes, but is not limited to, the design, layout, look, appearance, and graphics of our Products, Services, and Materials or any other aspects of materials provided by us to you. Reproduction is prohibited other than following the copyright notice, which forms part of these Terms and Conditions. If you purchase or access any of our Products, Services, and Materials, you will be considered our Licensee. For the avoidance of doubt, all content obtained through us is our property, and you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you. This means that you may not use our Products, Services, and Materials in a manner that constitutes an infringement of our rights or in a manner that has not been authorized by us. You are being granted a limited license to use our Products, Services, and Materials with permission and restrictions. This means that when you purchase Products, Services, and Materials from our Website or otherwise, you are purchasing the limited right to use the Products, Services, and Materials in the form that is provided by us to you with certain conditions as specified in these Terms and Conditions.

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USE AND CONSENT

By purchasing or using any of our Products, Services, and Materials, you agree to abide by these Terms and Conditions as well as our Disclaimer and Privacy Policy, and any other terms and conditions that may apply, and you are required to act in accordance. Accessing, purchasing, or using our Products, Services, and Materials in any manner constitutes use of the Products, Services, and Materials, and your agreement to be bound by these Terms and Conditions. All of our Products, Services, and Materials are intended solely for users who are eighteen (18) years of age or older. Any registration by, use of, or access to any Products, Services, and Materials by anyone under age 18 is unauthorized, unlicensed, and in violation of these Terms of Use. By accessing or using our Products, Services, and Materials you represent and warrant that you are at least 18 years old.

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PERMITTED USE

You may download and/or print program handouts and PDFs for your personal use. You are not permitted to share, sell, reprint, or republish any of our Products, Services, and Materials, including handouts and PDFs, for resale or mass-reproduction purposes for your business use. This includes sharing these Products, Services, and Materials with friends, family, colleagues, etc. If they would like access, they must purchase their license separately. Any trademarks, taglines, and logos displayed on Products, Services, and Materials are trademarks belonging to us. All trademarks reproduced on this Website, which are not the property of or licensed to us, are acknowledged on the Website. Any use including meta tags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our express written consent, or permission granted herein.

All rights not expressly granted in these terms or any express written license are reserved by us.

 

PROHIBITED USES

When you purchase our Programs, Services, or Materials, you agree that you will not:

• Copy, share, or steal our Products, Services, and Materials, or any parts of them.

• Use, copy, adapt, or represent any of our Products, Services, and Materials as if they are yours or created by you.

• Modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any Products, Services, and Materials or any other information accessed or purchased through our website, for your own personal use, business/commercial use, or in any way that earns you money.

• Duplicate, share, trade, sell, or otherwise distribute our Products, Services, and Materials to any other person for their personal or business/commercial use or in any way that earns them money. You are the only person granted a limited license to use our Products, Services, and Materials.

• Violate our intellectual property rights, including copyright and trademark rights. Downloading, printing, or otherwise using our Products, Services, and Materials for your own training purposes in no way gives you any copyright, trademark, intellectual property, or ownership rights.

• Use our Products, Services, and Materials in a manner that constitutes an infringement of our rights or in a manner that has not been authorized by us through our prior written consent.

You understand and agree that engaging in prohibited or improper use of our Products, Services, and Materials as outlined in these Terms of Use is considered theft, and we retain the right to prosecute to the full extent of the law. Such use may give rise to a civil claim for damages and/or be a criminal offense.

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LINKING & LICENSE TO SUBMISSIONS

You may establish a hypertext link to our Website or Content so long as the link does not state or imply any sponsorship, endorsement by, or ownership of our Website or Content and does not state or imply that we have sponsored, endorsed, or have ownership rights in your website. However, you may not frame or inline link our Content without our written permission. By posting or submitting any material on or through our Products, Services, and Materials, such as comments, posts, photos, or videos, you represent that you are the owner of all such materials and that you are at least 18 years old.

When you submit or post any comment, photo, image, video, or any other submission for use on or through our Website, you grant us, and anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and you grant us the right to make it part of our current or future Products, Services, and Materials. This right includes granting us use or exploitation of proprietary rights or intellectual property rights like copyright, trademark, service mark, trade secrets, patent rights, or any other intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you.

You also grant us, and anyone authorized by us, the right to identify you as the author of any of your comments, posts, photos, images, videos, or other contributions by name, email address, or screen name. You acknowledge that we have the right but not the obligation to use and display any contributions from you and that we may elect to cease the use and display of any such contributions at any time for any reason.

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WORKING WITH MEDIA

By participating in our Products, Services, and Materials, you consent to photographs and/or videos that may be made which may contain you, your voice, and/or your likeness. In our sole discretion, we reserve the right to use these photographs and/or videos and/or any other materials submitted by you to us in connection with your participation in our Products, Services, and Materials in our current or future Products, Services, and Materials, and/or our marketing or promotional efforts, without compensation to you at any time, now or in the future.

(Note: all references to audio, MP3s, and tracks have been removed to reflect RTT-only services.)

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REQUEST PERMISSION TO USE OUR CONTENT

Any request for written permission to use our Products, Services, and Materials, in whole or in part, or any other intellectual property or property belonging to us (“Content”), should be made before you wish to use it by completing the “Contact Us” form on this Website, or by sending an email to rtt@shantideron.com We clearly state that you may not use our Products, Services, and Materials, in whole or in part, in any way that is contrary to these Terms and Conditions unless we have given you specific written permission to do so. If you are granted permission by us, you agree to use the specific Content that we allow and only in the ways for which we have given you our written permission. If you choose to use the Content in ways that we do not specifically give you written permission, you agree now that you will be treated as if you had copied, duplicated, and/or stolen such Content from us, and you consent to immediately stop using such Content and to take whatever actions we may request to protect our intellectual property and ownership rights.

 

SAFETY & SECURITY

When you apply for, enroll in, purchase, or use our Products, Services, and Materials, we may seek and collect personal data and information including but not limited to your name, e-mail address, phone number, billing information, payment information, demographic information, preferences, interests, or other personally identifying information (“Confidential Information”). By providing such Confidential Information to us, you grant us permission to use and store such Confidential Information. We will use our best efforts to keep your Confidential Information safe, secure, and confidential. We take precautions to protect such Confidential Information. However, due to the nature of the Internet, we cannot completely ensure or warrant the security of your Confidential Information or any other data or information transmitted to us or through our services; therefore submitting Confidential Information, data, or other information is done at your own risk. We have security measures in place to help prevent the loss, misuse, and alteration of the information that is obtained from you, but we make no assurances about our ability to prevent any such loss or misuse. You agree that you are using your judgment in using our Products, Services, and Materials and that you do so at your own risk. Our Products, Services, and Materials are for informational and educational purposes only. You agree and understand that you assume all risks and no results are guaranteed in any way related to our Products, Services, and Materials. Our Products, Services, and Materials are merely to provide you with education and tools to help you make your own decisions. You are solely responsible for your actions, decisions, and results based on the use, misuse, or non-use of our Products, Services, and Materials. We try to ensure that the availability and delivery of our Products, Services, and Materials are uninterrupted and error-free, including our content and communications through methods like our Website, e-mail communications, videos, workshops, live sessions, recorded sessions, emails, downloadable PDFs, or any other materials provided by us to you. However, we cannot guarantee that your access will not be suspended or restricted from time to time.

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DISCLAIMER

Our Products, Services, and Materials are for informational and educational purposes only; they are not medical advice. To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with our Products, Services, and Materials. Our offerings are not to be perceived as or relied upon in any way as medical or mental-health advice; they do not diagnose, treat, prevent, or cure disease. Always consult an appropriate healthcare professional regarding any condition or treatment. Do not stop taking any medications without first speaking with your healthcare provider.

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NO WARRANTIES

WE MAKE NO WARRANTIES AS TO OUR PRODUCTS, SERVICES, OR MATERIALS. YOU AGREE THAT THEY ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY PRODUCT, SERVICE, OR MATERIAL WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE OR CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

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We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information in our Products, Services, and Materials. We may provide links and pointers to other websites maintained by third parties. These links are provided for your convenience and do not imply our endorsement. We have no control over the contents or functionality of those websites and accept no responsibility for any loss or damage arising from your use of them.

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INDEMNIFICATION; LIMITATION OF LIABILITY

You agree at all times to defend, indemnify, and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to our Products, Services, and Materials, or your breach of any obligation, warranty, representation, or covenant outlined in these Terms and Conditions or any other agreement with us.

We will not be liable in any way for information, products, or materials that you request or receive through or on our Products, Services, and Materials. In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable, or consequential damages for any use of or reliance on our Products, Services, and Materials.

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PROHIBITED CONDUCT

You agree not to use our Products, Services, and Materials for fraudulent purposes, unlawful activity, sending or re-using material that is illegal, offensive, defamatory, obscene, menacing, threatening, objectionable, invasive of privacy, infringing of any intellectual property rights, or otherwise injurious. You agree not to send or introduce viruses or other harmful code; not to engage in commercial solicitation, mass mailings, or spam; not to impersonate any third party; and not to reproduce, duplicate, copy, or resell any part of our Products, Services, and Materials contrary to these Terms.

Communication Guidelines. If you have a question or concern, you may email rtt@shantideron.com and we will do our best to reply promptly.

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PURCHASES AND ONLINE COMMERCE

If paying by debit or credit card, you permit us to automatically charge your card as payment for your Products, Services, and Materials, for which you will receive an electronic receipt. If payment is not received by the date due, access will not continue and we reserve the right to cease your access immediately and permanently. If you fail to make payment promptly or voluntarily withdraw from our Products, Services, and Materials at any time or for any reason, you remain fully responsible for the full cost. All information obtained during your purchase or transaction (such as your name, address, method of payment, and billing information) may be collected by both us and our payment processing company. Payment processors and merchants may have privacy and data-collection practices different from ours; please review their terms.

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Refund Policy. Due to the extensive time, effort, preparation, and care that goes into creating and/or providing our Products, Services, and Materials, all sales are final and no refunds will be provided, unless otherwise required by law.

Termination. You may terminate your use of or participation in our Products, Services, and Materials at any time by emailing rtt@shantideron.com

We reserve the right in our sole discretion to refuse or terminate your access, in full or in part, at any time, without notice. Upon termination, all provisions intended to survive (including IP, disclaimers, limitations of liability, releases, and the Refund Policy) shall survive.

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DISPUTE RESOLUTION; GOVERNING LAW

Should we be unable to seek resolution within a reasonable time, the only method of legal dispute resolution will be binding arbitration before a single arbitrator, selected jointly, following the laws of the Curaçao. Before seeking arbitration, you must email rrt@shantideron.com and include your reasons for dissatisfaction. The only remedy available through arbitration is a refund of payments made to date. No other damages may be awarded. The arbitrator’s decision is final and binding. Any arbitration must begin within one (1) year of the date of your email as referenced above. Arbitration will be held in the Curaçao, and the prevailing party shall be entitled to reasonable attorneys’ fees and costs necessary to enforce the decision. In the event of a dispute, you agree not to engage in conduct or communications designed to disparage us, our Company, or any of our Products, Services, and Materials (subject to lawful requirements). Governing Law. These Terms and Conditions shall be governed by the laws of the Curaçao.

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CONFIDENTIALITY & PRIVACY

To use our Products, Services, and Materials, we may seek personal data or information including your name, e-mail address, phone number, street address, billing information, birthday, preferences, interests, or other personally identifying information (“Confidential Information”). By providing such information, you grant us permission to use and store it consistent with these Terms and our Privacy Policy.

All data and Confidential Information are stored through a data management system and can be accessed only by authorized personnel for legitimate purposes such as delivering email or otherwise contacting those who wish to receive correspondence. We will not sell, distribute, or lease your Confidential Information to third parties unless we have your permission or are required by law to do so. We may disclose information if required by law or in good faith to comply with legal processes, protect our rights or property, or protect the personal safety of users or the public.

Whenever you make your Confidential Information or other information available for viewing by others (e.g., in programs, services, on our Website, or on social media), that information can be seen, collected, and used by others; we are not responsible for any unauthorized use by others of information that you voluntarily share. We may use standard “cookies.” We do not set Confidential Information in cookies. You may disable cookies in your browser; doing so may affect Website functionality. To use certain features, you may be asked to create a username and password. You are responsible for maintaining their confidentiality and for all activities that occur under your account. Sharing your credentials is not permitted and may result in immediate termination of access. If you have any questions about any term of these Terms and Conditions, please contact rtt@shantideron.com

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